All information on this site is provided in good faith and is accurate to the best of our knowledge. We accept that errors and omissions may occur, if you believe an error has been made please contact us.

Sales policy
Sales are available to persons over the age of 18 as is required by law.

Prices and availability are subject to change without notice, and all prices are quoted in Australian dollars and include GST. Payment must be received before the wine will be dispatched.

Purchases made on the Lienert Wines website are available for delivery in Australia only. For customers outside of Australia, please contact Lienert Wines directly to find out if delivery to your destination is possible.

Freight will be charged in addition to the quoted purchase price, at the rate of $15 per order. This charge will be indicated during the checkout process. All wines will be delivered to your nominated delivery address via Australia Post or courier during normal business hours. Please allow 5 – 10 days for delivery depending on your location. Wine deliveries cannot be accepted by persons under 18 years of age.

Refund policy
Lienert Wines will provide a refund or replace stock if the wines are faulty or damaged upon delivery, provided they are inspected within 24 hours of delivery, and the fault or damage is reported to Lienert Wines within 48 hours of delivery.

If you have any concerns with your order, please contact us via any of the means provided on our contact page.

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

What kind of information do we collect from you when you visit our site?
When you visit Lienert.wine, our statistics package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using,  how long did you stay on our site, and what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship wines to you.

Personal information.
By providing your contact details you subscribe to receive future special offers, promotions plus information about special events from Lienert Vineyards, and from our agents, until such time as you request us to stop by phone or e mail. Your details remain yours and may only be shared with our agents for the purposes of communicating Lienert Wines offers only. They will NOT be sold or rented to any other companies. Subscribers also have the right to be erased or forgotten from our distribution list. Please contact us at: info@lienert.wine if you wish to proceed with these steps. We will process your request with help from our electronic service providers.

Newsletter Opt-Out.
If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will enable you to remove yourself from our email list. You will find the link at the bottom of any of our emails, or simply emil us with the subject line ‘UNSUBSCRIBE’.

Consumer inquiries and privacy.
If you have any questions about your privacy, or want to make changes to your profile, or remove yourself from our marketing list, simply send us an email.

Protecting your information.
All the payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way. Should we experience an external breach of our data we will inform you.